Shipping Policy

We work to process and deliver orders as quickly and reliably as possible.

Order Processing

Orders are generally processed after payment has been successfully confirmed.

Processing times may vary depending on product availability, order volume, holidays, promotions, and other circumstances.

Orders containing multiple products may be shipped separately.

Shipping Methods

Available shipping methods and estimated delivery times will be displayed during checkout when available.

Delivery estimates are not guaranteed and may be affected by weather, carrier delays, customs processing, incorrect addresses, or other circumstances beyond our control.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.

Tracking Information

When tracking information becomes available, it may be provided by email or through your order information.

Tracking updates may take some time to appear after an order has been shipped.

International Shipping

International orders may be subject to customs duties, taxes, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated during checkout, these charges are the responsibility of the customer.

Lost or Delayed Packages

If tracking indicates that a package has been delivered but you cannot locate it, please check with household members, neighbors, building management, or the carrier.

For packages that appear lost or significantly delayed, please contact customer service so we can assist with the investigation.

Delivery Delays

We are not responsible for delays caused by shipping carriers, severe weather, natural disasters, customs, government restrictions, strikes, or other circumstances outside our reasonable control.